How to choose a concierge service? You are the owner of a second home in the Luberon and you are looking for a concierge to take care of the seasonal rental of your property? AIR Property Provence guides you in the different points to take into consideration before making your choice
Before choosing a concierge company, you must first establish your needs, what you expect from the company that will take care of your property. You are looking for:
- a single stewardship?
- tenant search and property management?
- a global and commercial management of seasonal rental?
Once you have decided on what you want from your concierge, there are other very important details to consider as well.
It is preferable to turn to a concierge service:
- who has a real estate management card and possibly a transaction card, for an even more complete offer.
- in possession of a financial guarantee and an insurance for more confidence.
- that invites you to declare your income generated by the seasonal rental of your property.
- with a reasonable catalog of properties for rent. Indeed, a company that has too many properties to manage will not be able to offer the same quality of service in all its properties.
- with digital notions about booking platforms. It is very important to know how to manipulate the appropriate software so that the house is visible on the adapted platforms, according to the services of the property as well as the search criteria of the tenants.
- to have an attractive and well constructed website where you will find all the necessary information.
Good concierge services also imply a knowledge of the geographical area of your property. Therefore, you need to:
- choose a company close to your residence for the smooth running of the rentals, so that the providers can act quickly according to the needs of the tenants
- service providers/interlocutors who speak several foreign languages. Our region of Provence and the Luberon attracts a lot of customers from all over the world. A traveler who does not speak French is immediately much more reassured to have a person who communicates in his language (or a language he can speak)
- a concierge who is aware of the customs of his travelers. Indeed, it allows to keep them loyal, they come back year after year
- a blog where the good addresses of the region are listed. Travelers want to live like us, locals. Indeed, they want to discover our favorite places
To conclude:
It seems to us that good concierge services, in all their aspects, must have a balance between sympathy and firmness. Indeed, it is necessary to be pleasant while being firm so that there is no overflow.
Do not hesitate to contact us for more information! See our article on How to invest in luxury real estate
